← Back

Privacy Policy

Last updated: February 2026

Introduction

Open Animate is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our services.

Information We Collect

Personal Data

When you sign up or contact us, we may collect personally identifiable information such as your name and email address that you voluntarily provide.

Usage Data

We automatically collect certain information when you visit our website, including IP address, browser type, operating system, access times, and pages viewed.

Platform Data

When using the hosted platform, we collect API usage metrics, render job metadata, and credit consumption. We do not store the content of your rendered videos unless you explicitly use cloud storage features.

How We Use Your Information

  • Provide and maintain the Services
  • Process transactions and send billing information
  • Send product updates and service announcements
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage trends to improve the Services
  • Detect and prevent fraud or abuse

Disclosure of Your Information

By Law or to Protect Rights

We may share information if we believe release is necessary to respond to legal process, investigate policy violations, or protect the rights, property, and safety of others.

Third-Party Service Providers

We may share information with third parties that perform services on our behalf, including hosting, analytics, payment processing, and media generation providers (e.g., fal.ai). These providers are contractually obligated to protect your data.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Export your data in a portable format

Open-Source CLI

The open-source CLI and component library do not collect telemetry or send data to our servers. Only the optional hosted platform features involve data transmission.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact

Questions about this policy? Email us at founders@castari.com.